Nyra Is Not Assigning a Role
Check missing roles, incorrect clan ranks and reward or role-menu failures.
Work through these checks
- Identify whether the role comes from Rank Sync, Points or a self-assign Role Menu.
- Open Health → Permission Pre-flight and check Manage Roles.
- In Discord Server Settings → Roles, place Nyra’s highest role above the target role. Check that the target is not an integration-managed role.
- Confirm the saved role still exists; a recreated role must be selected again.
- For Rank Sync, compare the registered RuneScape account and roster rank with the mapping in Server Settings. For Points, check the threshold and reward; for a role menu, check the published menu and selection mode.
- Save any correction and check the next sync or member interaction.
Related guides
If the problem continues
Open Health and use Copy diagnostics. Include what you expected, what happened, the affected server/feature/member and the time. Do not include passwords or tokens.