NYRA HELP CENTRE
How can we help?
Guides for setting up, managing and troubleshooting Nyra.
START HERE
New to Nyra? Start with the admin guide
Choose what you want to do, or describe a problem in search. You can change individual settings at any time without repeating the full setup.
Read the Nyra Administrator Guide →
Nyra Administrator Guide
Start here: choose what to configure, find settings later and check that Nyra is ready.
Read guide →Getting Started with Nyra
Install Nyra, complete the Setup Assistant, and understand the Control Centre status system.
Read guide →Register RuneScape Accounts
Link Discord members to RuneScape identities and check the account used for clan features.
Read guide →Automatically Sync Clan Ranks
Map RuneScape clan ranks to Discord roles and check the result for registered members.
Read guide →Tracking
Configure RuneMetrics tracking, clan activity, Citadel events and the weekly summary.
Read guide →Members & Clan Ranks
Registration, clan membership roles, rank synchronisation, protected ranks and staff verification.
Read guide →Points
Configure points, promotion thresholds, Discord reward roles, Citadel rewards and review alerts.
Read guide →Competitions
Set up Skill of the Week and Boss of the Week and choose their Discord channels.
Read guide →Tickets
Configure ticket categories, staff role, panel, auto-close and publishing.
Read guide →Self-assign Role Menus
Create Dropdown, Emoji Reaction or Button role menus with single or multiple selection.
Read guide →Announcements
Configure welcome, registration, Discord membership and RuneScape clan membership announcements.
Read guide →Set Up Honeypot Protection
Configure a decoy channel, warning and staff review for members who post there.
Read guide →Moderation & Appeals
Moderation cases, appeals, logs, member DMs and staff review workflows.
Read guide →AutoMod
Configure message rules, escalation and a staff-reviewed honeypot channel.
Read guide →Nyra Is Not Assigning a Role
Check missing roles, incorrect clan ranks and reward or role-menu failures.
Read guide →Nyra Is Not Tracking a Player
Check registration, clan membership, enabled tracking and accessible RuneMetrics data.
Read guide →Nyra Is Not Posting in a Channel
Check the selected channel, feature switches and channel permission overrides.
Read guide →SOTW or BOTW Is Not Updating
Check competition switches, channels and the data needed by the competition.
Read guide →AutoMod Is Not Triggering
Check rule thresholds, exemptions and the action Nyra has permission to take.
Read guide →A Feature Says Needs Setup
Find the missing setting, Discord resource or permission and repair it.
Read guide →A Channel or Role Was Deleted
Reconnect Nyra settings to replacements after Discord resources are recreated.
Read guide →RuneMetrics Is Private or Unavailable
Separate one player’s privacy settings from wider API failures.
Read guide →Health & Troubleshooting
Use Health, diagnostics and resource checks to work out why a Nyra feature is not working.
Read guide →Frequently Asked Questions
Quick answers to common Nyra setup and operation questions.
Read guide →Configuration History & Rollback
Review saved configuration and restore an earlier snapshot when a setting change caused a problem.
Read guide →Discord Permissions
Understand Nyra’s role position, permission pre-flight checks and how to repair common Discord permission problems.
Read guide →Configuration Tools
Templates, cross-server cloning, config export, history and rollback.
Read guide →Discord Command & Configuration Reference
Understand which Control Centre areas affect Nyra’s Discord commands and workflows.
Read guide →