Frequently Asked Questions
Quick answers to common Nyra setup and operation questions.
Why is Nyra not tracking a player?
Check that the player is registered, still belongs to the configured clan, and has RuneMetrics data available. Private profiles or RuneMetrics timeouts can prevent updates.
Why is a role not being assigned?
Open Health and check Manage Roles plus role hierarchy. Nyra must be above the target role. Also confirm the saved Discord role still exists.
Why did AutoMod not trigger?
Confirm the rule is enabled, the message actually crosses its configured threshold, and the user/channel/role is not exempt. Use the simulator to see what Nyra expects to match.
Why does a feature say Needs setup?
The feature is enabled but something required is missing. Open the feature card or Action Centre entry to see the exact missing setting/resource/permission.
Can I rename a Discord channel or role?
Yes. Discord references are stored by ID, so renaming normally keeps the configuration valid. Deleting and recreating a resource gives it a new ID and requires Nyra to be updated.
Does Nyra work with private RuneMetrics profiles?
Registration may still exist, but activity tracking cannot read data RuneMetrics does not expose. The player may need to make the relevant profile data public.
Why am I seeing raw Discord IDs?
The portal normally resolves IDs to readable channel/role names. If it cannot query Discord, it may fall back to the saved ID. Check the Discord resource warning and Control Centre bot-token/API connection.